Last updated: July 2026
Overview
4K Roofing & Restoration is committed to protecting the privacy of our visitors. This policy explains how we collect, use, and disclose personal information when you interact with our website at 4kroofing.com or communicate with us directly.
By using this site, you agree to the terms of this policy. We may update this policy periodically, and continued use of the site indicates your acceptance of any changes.
SMS Text Messaging
Text Messaging Consent & Terms. By providing a mobile number and opting into SMS messages through our website forms, estimate requests, or scheduling, you consent to receive texts that may include:
- Appointment reminders and scheduling updates
- Inspection or adjuster coordination
- Estimates, proposals, and project updates
- Follow-up communications
- Marketing or promotional messages (if opted in separately)
- Project-related alerts and notifications
Message frequency varies. Standard message and data rates apply. You can opt out at any time by replying STOP, or contact us at 216.469.0863 for help.
We and our third-party SMS providers collect and process names and phone numbers solely for delivering text services and complying with 10-Digit Long Code (10DLC) regulations. Our providers will not sell or share mobile information for third-party marketing purposes.
Information We Collect
We and our service providers may collect:
- Name, phone number (including mobile), and email address
- Street address and property information from quote or inspection forms
- Publicly available social media profile information
- Technical data: domain name, IP address, device model, ISP, access times, referring websites, and pages visited
- Information you communicate to us via the site, social media, phone, email, or text
How We Collect Information
We collect information through:
- Forms and submissions for contacts, inspections, estimates, surveys, or content downloads
- Direct communication by phone, email, text, or social media
- SMS opt-in through intake or scheduling channels
- Social media page access or account linking
- Cookies and tracking technologies used to monitor site usage patterns
Your browser may decline cookies, though some features of the site may not function properly if cookies are disabled.
How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve the site and our services
- Process service requests and project scheduling
- Respond to inquiries and support requests
- Send appointment reminders, updates, and service communications
- Send marketing communications to opted-in recipients only
- Conduct analytics to understand customer needs
- Notify you of changes to our services
- Conduct market research and serve targeted advertising
We and our providers may use cookie and tracking data for advertising via email, display media, video, and direct mail. You can opt out of direct mail by contacting us. For online advertising opt-outs, visit the Digital Advertising Alliance or the Network Advertising Initiative.
How We Share Your Information
We do not sell your personal information. Sharing occurs only with:
- Service providers that operate the site and deliver our services (website hosts, email vendors, SMS providers, payment processors) under contractual restrictions
- SMS messaging providers that receive names and mobile numbers solely for delivering opted-in messages
- Authorities where required by law, or to prevent fraud and protect the rights and safety of our company, employees, or customers
- Advertising partners that receive anonymized or de-identified technical data for targeted advertising
- A successor entity in the event of a merger, acquisition, or business sale
Contact Us
For questions about this privacy policy, or to access, correct, or delete your personal information, or to opt out of marketing communications, contact us:
- Phone: 216.469.0863
- Address: 758 Medina Road, Medina, OH 44256
- Email: office@4kroofing.com